★★★★★ 4.5 / 5 en Trustpilot · 89% 5 stars

Specialists
in reforms
and home decor.
Seriously.

We are Merki Market, a Spanish company with an office in Madrid, specializing in renovations, bathrooms, kitchens, and home improvements.

For years, we have been bringing products from the best brands — Roca, Tres, IMEX, Cecotec — to thousands of homes in Spain, Portugal, France, Belgium, and Luxembourg.

Official brands, honest prices, and a phone that actually answers.

+ 20,000 orders served
+12.000 stock keeping units
3 years of minimum guarantee
📍
Company registered in Spain
With an office in Madrid.
Online Trust Seal
Online Trust Seal
Adhering to the ethical trading code
💳
Safe payment and SeQura
Receive first, pay later · €250
🚚
Free and fast shipping
1–4 days from manufacturer's warehouse
01 · WHY WE ARE SO CHEAP

It's not magic.
It's a model
logistical different.

A brick-and-mortar store buys the product, stores it for months, displays it, and handles it multiple times before selling it. Each step adds to the final price. We have eliminated the steps that do not add value for the customer.

👥
01 AGREEMENT
Direct with official brands
No resales or intermediaries. We negotiate directly with manufacturers and official distributors: wholesale price for you.
🏭
02 STOCK
Lives at the manufacturer's warehouse
We don't rent huge warehouses or accumulate idle pallets. Our stock is kept where it's best preserved: at the source.
🚚
03 DIRECT SHIPPING
From our warehouse to your home
When you place your order, it ships directly from the official warehouse to your home. Single handling, original packaging.
💰
04 SAVINGS
It stays in your pocket
No physical store, no intermediate warehouse, no three stacked margins. Up to 30% less for exactly the same product.
Traditional brick-and-mortar store LONG CHAIN
100%
  • Rental of a physical store + own warehouse
  • Chained wholesalers and intermediaries
  • Idle stock that generates costs every month
  • Product handled 4 or 5 times
  • Accumulated margin at each link
Merki Market Model DIRECT CHAIN
–70%
  • Online only: zero physical store cost
  • Direct agreement with official brands
  • Zero stock — you order and it's shipped directly from the factory
  • Single handling, original packaging
  • A single, fair, and transparent margin
-30% average savings
Same product. Same official manufacturer's warranty. Same invoice. The only difference is the price you pay.
03 · THE TEAM

Departments
really, no
a call center.

We don't show our team's faces out of respect for their privacy, but we do want you to know who is behind each order. Here's what each department does for you every day.

GABRIEL GABRIEL
CUSTOMER SERVICE
One person, one conversation
We resolve your queries before and after purchase by phone, WhatsApp, email, and chat. If your order has an issue, you'll speak with the same person until it's resolved.
  • Average response in less than 24h
  • Mon–Fri · 9:00 AM to 7:00 PM
MOSES MOSES
LOGISTICS AND OPERATIONS
Your order, monitored
We coordinate each shipment with official warehouses and carriers. We ensure the product is packaged correctly and track it to your door.
  • Direct from manufacturer's warehouse
  • 1-4 working days in Peninsula and Balearic Islands
SAMUEL SAMUEL
SHOPPING AND CATALOG
Direct agreements with brands
We maintain agreements with Roca, Tres, IMex, Cecotec, and 30 other official brands. We negotiate prices and stock to pass the savings on to you, not an intermediary.
  • Official product only
  • Invoice with your tax details
RONALD RONALD
PRODUCT AND TECHNOLOGY
A functioning store
We take care of the catalog, product pages, and purchase process. We strive to make sure the website loads quickly, searches efficiently, and that the information for each product is reliable.
  • +12,000 references maintained
  • Certified payment gateway and GDPR
JESUS JESUS
ADMINISTRATION
Invoicing and payments
We handle invoices, SeQura financing, cash on delivery, and data changes. If you need your invoice with a company tax ID, we will send it to you.
  • Secure payment by card, PayPal, Bizum
  • SeQura: pay in up to 12 installments or cash on delivery for orders up to €250
IVAN IVAN
AFTER-SALES AND WARRANTIES
If something goes wrong, we'll fix it.
We process warranties directly with the manufacturer and manage spare parts, replacements, and returns. We are your single point of contact, not the brand.
  • 14-day returns.
  • 3 years minimum official warranty
02 · OUR MISSION

Making your home renovation easy,
honest and at a fair price.

We started by selling bathroom spare parts to local plumbers. Eleven years later, we still answer the phone the same way: with our name first and without answering machines.
01 VALUE
Official brands, no surprises
We work with Roca, Cecotec, Tres, IMex, and other official manufacturers. Never fakes, always with an invoice.
02 VALUE
Prices include VAT and there are no hidden extras
What you see on the website is what you pay. We show RRP, VAT included and price without VAT: you decide how you prefer it.
03 VALUE
People, not scripts
By chat, WhatsApp, email, or call at 623 977 983. A human from the team will respond, not a bot.
04 VALUE
Minimum 3-year warranty
All products in the catalog are covered by a minimum 3-year warranty. If it fails, we will handle it.
OUR COMMITMENTS

What you will always get when buying from us.

🛡️
100% Official product
We only work with official brands and distributors. A minimum 3-year manufacturer's warranty is included with every purchase.
🚚
Free shipping
No minimum order. Peninsular Spain and Balearic Islands always, and we also ship to Portugal, France, Belgium and Luxembourg.
⏱️
Delivery in 1–4 days
Direct dispatch from official warehouse. You will receive tracking by email and SMS from the moment your order ships.
Satisfaction guarantee
If you're not satisfied, we'll give you your money back. No fine print or awkward questions.
💳
Buy now, pay later
Up to €250 cash on delivery with SeQura: receive your order at home and pay when you have it in your hand.
💬
Human care
Call us, message us on WhatsApp, or email us. A person from our team will respond to you, not a bot.
↩️
Easy returns
30 days to return. We handle the pickup ourselves — you don't have to go to any office.
Online Trust
Adhering to the Online Trust seal and the consumer arbitration system. Your consumer rights are protected.
07 · WHAT CUSTOMERS ARE SAYING

Real reviews
from Trustpilot and Google.
No filters.

4.5
27 reseñas en Trustpilot
5★
85%
4★
0%
3★
0%
2★
0%
1★
0%
verificada · Google
"I recently bought a faucet from your online store. The delivery was super fast and the faucet seems to be of good quality, both the components and the finish, as well as the packaging."
verificada · Google
"I needed help finding certain items and had to contact customer support via chat. Roberto Fernández was super kind and helped me wonderfully."
verificada · Google
"It's my first time buying and I was hesitant because I didn't know the store, but honestly, everything was perfect. I ordered a shower faucet and it arrived quickly and in good condition."
verificada · Google
"Great contact and fast shipment. Customer service with a personal touch. Free shipping to Portugal included, which makes it a very attractive place to shop."
verificada · Google
"Highly recommended! This is my first time buying from Merki Market and everything has been perfect. The order arrived very quickly, and when I had a question, I sent an email and they responded immediately."
D.C.
Dav C. M. May 16, 2026
Verificada

Delighted. This is the first time I've bought from this website, and I will definitely be a repeat customer. The order arrived in perfect condition, very well packaged, and very quickly. Plus, the delivery driver was super friendly and attentive.

XD
Xavier May 16, 2026
Verificada

All good and super fast shipping. Perhaps the installation, as I'm not an expert, took me a bit longer. But everything was correct.

GZ
Gonzalo May 16, 2026
Verificada

Even faster shipping than I was told. Very good deal and great customer service. I will definitely buy again.

FREQUENTLY ASKED QUESTIONS

What people ask us before buying.

Yes. We are a Spanish company with a registered tax ID, offices in Madrid and Valencia, and over 11 years of online sales experience. We have the Confianza Online seal, over 20,000 orders served, and a 4.5/5 rating on Trustpilot. You can call us before purchasing if you have any questions.

Because we eliminate intermediaries. We work directly with manufacturers and official distributors, without a physical store, without idle stock, and with a single markup. This allows us to pass on the savings to the customer without sacrificing warranty or quality.

Always. We only sell original products from official brands such as Roca, Tres, Cecotec or IMex. All products include a minimum 3-year manufacturer's warranty and an invoice with your tax details.

We'll take care of it. You have 30 days to return it for free, including pickup. If the product arrives with any defect or issue, contact us and we'll resolve it directly — without you having to go to the manufacturer or any other store.

Between 1 and 4 business days for mainland Spain and the Balearic Islands. The order ships directly from the manufacturer's warehouse, and you will receive an email and tracking SMS from the moment it is dispatched. We also ship to Portugal, France, Belgium, and Luxembourg.

Of course. You can call us, text us on WhatsApp, email us, or chat with us. A team member will respond personally, by name and without scripts. We are available Monday to Friday from 9:00 to 19:00.