Support and FAQ

At MerkiMarket, we offer a wide range of bathroom and kitchen products, including toilets, sinks, taps, showers, furniture and decorative items. We work with renowned brands such as Roca and Inex Products to ensure the best quality and design in each item.

To shop at MerkiMarket, simply browse our product categories, select the item you are interested in, choose your desired options (such as color or size), and click "Add to Cart." Then, follow the checkout process to complete your purchase. You can also create an account to facilitate future purchases and access your orders.

We offer several shipping options to suit your needs. Delivery times may vary depending on location and product availability. At checkout, you will be able to select your preferred shipping option and see an estimated delivery time.

Yes, at MerkiMarket we offer a 30-day return policy. If you're not satisfied with your purchase, you can return the product in its original condition for a refund or exchange. To initiate a return, please contact us through our contact form or email, and we'll provide you with the necessary instructions.

Once your order has been shipped, you will receive an email with a tracking number. You can use this number on the courier company's website to track the status of your shipment in real time.

All products come with a minimum 3-year warranty.

Some products have a warranty period of more than 3 years, which is indicated in the product description.